What personal data we collect and why we collect it
We collect personal information from you, including information about your:
- Name and date of birth
- Contact information
- Computer or network
- Interactions with us
We collect your personal information in order to:
- Provide physiotherapy treatment
- Send our clinic newsletters
- Contact you
Contact forms
Contact form submissions are used solely for customer service purposes, but we do not use the information submitted through them for marketing purposes.
Cookies
To improve the experience on our site, we may use ‘cookies’. Cookies are an industry standard and most websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this, you may not be able to use the full functionality of this website.
We collect and store only the following information from people visiting our website that is automatically recognised: the date and time, the originating IP, the type of browser and operating system used, the URL of the referring page, the object requested, and the completion status of the request.
People who visit our website remain anonymous as none of the data we collect is linked to any personal information. The information only allows us to work on any problems with our server, and look at the popularity of the pages on our website, so that we can continually improve our site.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and website usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
Besides our staff, we share this information with:
- Other medical practitioners involved in your care and ACC or Insurance companies that may be providing funding for your physiotherapy. We ask for your consent to release this information.
How long we retain your data
We keep your information safe by storing it in our secure practice management system and ensuring all staff understand the privacy act and how it relates to personal information stored on site at our clinic.
We keep your information for a minimum of 10 years at which point we securely destroy it by sending it to a secure document destruction business.
What rights you have over your data
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
Our contact information
If you’d like to ask for a copy of your information, or to have it corrected, please contact us at admin@newlynnphysio.co.nz, or 09 8261122, or 28 Delta Avenue, New Lynn.